On Sunday May 16. Suman Pokharel, Nepal Bangladesh Bank ATMs unification kotesvaranivasi office sought out the money. The first ATM machine etiemakarda did it with money. He put a second ATM machine card and removed the money. Two thousand and two thousand that were taken, but his account was cut four thousand. The first amount naniskiepachi your 'bank balance' Looking after learning that she had become cut off money, money is released immediately contacted the bank. Bank a request to write about. A week has passed and if the money has not been credited his account. Talking to media persons, Kathmandu etiemapiditako in increasing numbers.
Ratopatisamga conversation, he said, "deposit account was Rs 6 thousand. Examination form to fill out, but two thousand four thousand katiecha cahiekale money was sought out. Hated cut two thousand never get it do not know. Bank employees will soon come, contact we have said. But, to be used when needed who are going to be such a mess after the ATM card to carry out the meaning of it? '
Atm-front
Nepal, Bangladesh is not bainkamatrai, the same problem occurred some time ago Everest Bank ATM. The Rishi Adhikari tried to withdraw money from ATMs SARLAHI home. He tried to retrieve his account with all the ATM card is used, but the money did not come. The next attempt came when account information is not denial. Contact the bank that the money will be returned, but for 45 days before we came. "The money was needed that day. ATM machine from the day's work due to problems the fastest. Woe be used etiemamai time when the issue of the meaning of its use, and when?, "He said ratopatisamga.
Why is this a problem?
Naniskine ATM machine money, but money in the accounts cut in answer to questions asked about the ratopatile bank employees due to technical problems, problems in the ATM machine, said. "Sometimes the problem comes. We return the money to the clients' complaints leaped forward in the process. "Ratopatilai Nepal Bangladesh Bank, a staff said," At times, these problems come ATM machine. The problem we are trying to make these zero. However, the problem with this comes some recipients. "Why 45 days to return the money with that? Answering that question ratopatiko EBL an employee says, "For sure the process is to return the money. Depending on the circumstances as soon as it was too late. '
There are unwittingly lose money
Cut the amount from your account, but without knowing that he had the money in the bank to get back the complaint who then leads the staff of the Bank. The cut-off from your account, but there are many subtle deprivation. It admits servant from various banks. "That may have been. We return the money if the customer complaints process unfolds. However, your account balance are cut idea of the lost. Customers need to be aware of this matter. '' So the money are going to cut, but the customer complaint is not a data bank. Got to know the receiver, subtle thagiyo, 'nayambanesvaranivasi ratopatisamga Suman Tiwari said.
When using another bank's ATM is more a problem
When using an ATM card money if the ratio of the money in the bank when contacted cut back the amount of process increases easily. However, when using another bank's ATM machine, this process has some extend. "It was a problem removing the money to another bank ATM if the process is a long back, but the price, is to come," said NB bank official ratopatisamga. He further says, "If you are going to feel some problem dekhiekojasto the money in your account view. However, if the use of other bank ATMs to see the amount of money it will be possible to avoid this problem can use another bank's ATM in the bank's ATM machines have their own account to the extent possible should be used.
Millions of rupees from the fridge, the client does not know, does not inform the bank
Thus the use of an ATM card money on building a client machine when a problem but did not know his account cut millions of rupees in various bank has to freeze. Even small amounts of a large amount of know because they do not even removing the ATMs of the Bank staff admit the problem. However, this amount has been frozen millions of rupees from the bank knowing that their information is learned about this by not giving. 'Bank information to fail. I only look at my statement three months after the cut is the money, "the inhabitants of Kathmandu Minbhawan Sujit Shrestha said ratopatisamga.
Slow found more ado
The ATM machine to withdraw money when he had not, but the receiver know the bank account balance dhilogari cut a complaint of a nuisance in the area. When customers have a complaint dhilogari know what date and time that the information has been extracted money must be repaid, and the information because they do not all have to be more tense. "ATM is used as many. What date or the time in which that money did not really mindful. As a result of a complaint of a nuisance really, "Bishnu Pokharel Kathmandu thapathalinivasi ratopatisamga said. Meanwhile, the bank said in this regard has its own staff. The complaint also all the information it should have the same. So the process has some complicated for sure. However, if a customer is worth the money, "said ratopatikarmisamga Nepal Bangladesh Bank official.
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